Jindal Intellicom Work From Home Jobs 2023 | Openings for 0 – 3 Years Experienced Candidates
Looking for Work From Home jobs in 2023? Jindal Intellicom is conducting a Mega Walk-in Drive for Customer Service roles, and they are welcoming candidates with 12+ years of experience to apply.
Jindal Intellicom Work From Home Jobs 2023 – Overview
|0 – 3 years
|18th September – 20th September
|10.30 AM – 2.00 PM
|JindalX, 28, Shivaji Marg, Najafgarh Road, Nearest metro station – Moti Nagar and Inderlok Opp DLF Green Lands or near CTC mall Moti Nagar, New Delhi- 110015
|50,000-2 Lacs P.A.
About Jindal Intellicom Company
Jindal Intellicom, a part of the renowned O.P. Jindal Group, a prominent industrial conglomerate based in India, is actively seeking candidates for Work From Home jobs. The company specializes in the information technology and services sector, offering comprehensive solutions in communication, document management, and business process outsourcing (BPO).
Jindal Intellicom excels in providing advanced document management services, encompassing digitization, archival solutions, document scanning, imaging, and data capture services. These services are tailor-made to assist organizations in streamlining their document-related processes, boosting efficiency, and reducing paperwork.
Moreover, Jindal Intellicom extends its expertise to communication services, including bulk mailing, printing, and dispatch solutions. These services cater to various industries, such as finance, healthcare, education, and government sectors, where secure and efficient communication plays a pivotal role.
Jindal Intellicom Work From Home Jobs 2023 – Customer Service Responsibilities
If you are considering Work From Home jobs, here are the key responsibilities for the Customer Service role at Jindal Intellicom:
- Responding to Inquiries: As a customer service representative, you will be the initial point of contact for customers. You will handle inquiries, requests, and complaints, offering timely and helpful responses through various communication channels like phone, email, chat, or social media.
- Problem Resolution: Customers may encounter issues or problems with products or services. Your role will involve efficiently resolving these matters, troubleshooting technical issues, processing returns or refunds, and escalating complex problems to higher-level support if required.
- Providing Information: You will be expected to be well-versed in the company’s products, services, policies, and procedures. Providing accurate and up-to-date information to customers is vital, helping them make informed decisions and utilize products or services effectively.
- Maintaining Records: Detailed record-keeping of customer interactions, including inquiries, complaints, and resolutions, is essential. These records are invaluable for tracking customer trends, enhancing service quality, and ensuring compliance with company policies.
- Customer Feedback: Gathering customer feedback is a critical responsibility. Customer service representatives regularly solicit feedback through surveys, post-interaction evaluations, or informal conversations. This feedback is instrumental in identifying areas for improvement and implementing necessary adjustments.
Jindal Intellicom Work From Home Jobs 2023 – Skills Required
For those interested in Work From Home jobs at Jindal Intellicom, the following skills are required:
- Effective Communication: Strong communication skills are essential for conveying information clearly and empathetically. Active listening to understand customer needs and responding in a manner that customers can easily comprehend is crucial.
- Empathy: The ability to empathize with customers is pivotal. Empathetic customer service representatives can understand the customer’s perspective, acknowledge their feelings, and provide support and solutions that address their concerns or emotions.
- Problem-Solving: Customers often reach out when facing problems or challenges. Customer service professionals must excel in analyzing situations, identifying issues, and offering practical solutions to promptly resolve problems.
- Patience: Dealing with frustrated or upset customers can be challenging. Patience is a valuable skill that allows customer service representatives to remain composed, maintain professionalism, and work through issues without becoming frustrated themselves.
- Product Knowledge: In-depth knowledge of the company’s products, services, policies, and procedures is essential. Customer service reps should be able to answer customer inquiries accurately, offer guidance on product usage, and help customers make informed decisions.
If you are seeking Work From Home jobs and possess the qualifications and skills mentioned above, Jindal Intellicom’s Mega Walk-in Drive for Customer Service roles in 2023 could be your opportunity. Apply now to be a part of this dynamic team.”
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.